Customer Grievance Redressal

Customers can use any of the following channels to send their feedback, enquiry and grievances and they will be addressed promptly

• Customers can walk to the branch and register the complaint with RBL FinServe Branch Manager or can drop the complaint in the complaint box at the branch.
• Customers can contact RBL Bank contact center at 022-61846300
• Customers can email their complaint on following email id – customercare@rblbank.com

Fair Practice Code
We follow the fair practice code as laid down by RBL Bank Ltd. To know more visit https://rblbank.com/pdf-pages/bank-policies